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DVA Authorised Supplier

Opening Hours

Monday
9:00 AM - 7:00 PM
Tuesday
9:00 AM - 7:00 PM
Wednesday
9:00 AM - 7:00 PM
Thursday
9:00 AM - 7:00 PM
Friday
9:00 AM - 7:00 PM
Saturday
9:00 AM - 5:00 PM
Sunday
10:00 AM - 2:00 PM
*closed on public holidays

Seaforth Pharmacy proudly supports DVA and is an official DVA contracted service provider on the Rehabilitation Appliance Program (RAP) for the supply of equipment under the Rehabilitation Appliances Program (RAP) Schedule.

The Department of Veterans’ Affairs (DVA) is an Australian Government Agency whose mission is to support those who serve or have served in defence of our nation and commemorate their service and sacrifice.

The Department of Veterans’ Affairs, Rehabilitation Appliances Program (RAP) assists with the healthcare needs of the veteran community by providing mobility aids or appliances best suited to their current assessed clinical needs in an effective and timely manner. Under the DVA’s Rehabilitation Appliances Program (RAP) scheme, appliances for self-help and rehabilitation purposes and postoperative aids for home requirements are provided. These include assistive aids, personal hygiene aids, therapeutic aids, home modifications and falls prevention products. 

Working with the Department of Veterans Affairs

The Department of Veterans’ Affairs (DVA) is an Australian Government Agency whose mission is to support those who serve or have served in defence of our nation and commemorate their service and sacrifice.

The Department of Veterans’ Affairs, Rehabilitation Appliances Program (RAP) assists with the healthcare needs of the veteran community by providing mobility aids or appliances best suited to their current assessed clinical needs in an effective and timely manner. Under the DVA’s Rehabilitation Appliances Program (RAP) scheme, appliances for self-help and rehabilitation purposes and postoperative aids for home requirements are provided. These include assistive aids, personal hygiene aids, therapeutic aids, home modifications and falls prevention products. Under the scheme veteran’s eligible for the program are Gold Card holdersWhite Card holders are eligible when the appliance is necessary for the management of an accepted disability.

The aim of the program is to restore or maintain participants independence and to minimise disability or dysfunction.

Seaforth Pharmacy proudly supports DVA and is an official DVA contracted service provider on the Rehabilitation Appliance Program (RAP) through Aidacare for the supply of equipment under the Rehabilitation Appliances Program (RAP) Schedule.

Additional information regarding The Department of Veterans’ Affairs (DVA) can be found on http://www.dva.gov.au/ or phone DVA general enquiries 133 254.

FREQUENTLY ASKED QUESTIONS:

  • What is RAP? RAP helps eligible members of the veteran community to be independent and self-reliant in their own homes. Health care assessments and the provision of aids and appliances help to minimise the impact of disabilities, enhance quality of life and maximise independence. RAP provides equipment according to each persons assessed clinical need as part of the overall management of their health care.

 

  • Am I eligible? You are eligible if you have an assessed clinical need for an aid or appliance and are

• Gold Card Holder: ‘DVA Health Card – All Conditions within Australia’ and ‘DVA Health Card – Totally & Permanently Incapacitated’ gives you access to a wide range of public and private health care services, for the treatment, at the department’s expense, of all your health care conditions whether war or service related or not.

White Card Holder: The White Card – ‘DVA Health Card – Specific Conditions’ gives access to a wide range of public and private health care services for the treatment, at the department’s expense, of your disabilities and conditions accepted as war or service related.

DVA GOLD CARD and DVA WHITE CARD

 

  • How do I access RAP?  Your needs will be assessed by your doctor or a health professional, such as an occupational therapist. Their referral and prescription will be sent to Seaforth Pharmacy to arrange the approval and issue of the item to you.

 

  • Can I receive aids and appliances if I live in a residential Aged Care Facility?  You can be provided with RAP aids and appliances if you live in Australian Government funded aged care facilities, depending on the level of care you receive.

    DVA can provide RAP aids and appliances that the Australian Government funded aged care facility is not legally required to supply if you are receiving a lower level of care.

    DVA cannot supply RAP aids and appliances if you are receiving a greater level of care in an Australian Government funded aged care facility. The threshold for a person requiring a greater level of care within a residential aged care facility is as described in paragraph 7(6)(a) of the Quality of Care Principles 2014. This will generally be a person who is identified as having a high domain category in any one Aged Care Funding Instrument (ACFI) domain or a medium domain category in at least two ACFI domains.

    Approved providers of Australian Government funded aged care services must provide care and services as specified under the Aged Care Act (1997) and Quality of Care Principles (2014). Schedule 1 of the Quality of Care Principles (2014) lists the care, services, aids and appliances that must be provided to all residents who need them.

    RAP items can be taken with you if you move from a lower level of care to a greater level of care (as described in paragraph 7(6)(a) of the Quality of Care Principles 2014), with the approval of your aged care provider. DVA will still be responsible for the repair, maintenance and replacement of these items.

    Please consult your Aged Care Provider.

  • What aids and appliances are available under RAP?  

    There is a wide range of aids and appliances offered on the RAP National Schedule of equipment, which is available on the RAP Schedule Guidelines.

  • Can I get my aid or appliance delivered? Yes, aids and appliances will be delivered to your home and the freight charges will be covered by DVA.

 

  • What if I no longer need my equipment?  If you do not need the equipment anymore, contact Seaforth Pharmacy to arrange its collection, via email on info@seaforthpharmacy.com or call on 02 9948 1476

 

Additional Resources

 

For more information about Seaforth Pharmacy’s DVA approved product range please contact us.

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    Shop 2
    553 Sydney Road
    Seaforth
    NSW 2092
    Australia

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    Opening Hours

    Monday
    9:00 AM - 7:00 PM
    Tuesday
    9:00 AM - 7:00 PM
    Wednesday
    9:00 AM - 7:00 PM
    Thursday
    9:00 AM - 7:00 PM
    Friday
    9:00 AM - 7:00 PM
    Saturday
    9:00 AM - 5:00 PM
    Sunday
    10:00 AM - 2:00 PM
    *closed on public holidays